Information technology. Learning, education and training. Quality management, assurances and metrics - Reference methods and metrics Ingestion-build-258901 2 Special requirements

2 Special requirements

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Information technology. Learning, education and training. Quality management, assurances and metrics - Reference methods and metrics Ingestion-build-258901 2 Special requirements1 Scope This part of ISO IEC 19796 extends the reference framework for the description of quality approaches (RFDQ) defined in ISO IEC 19796 1 by providing a harmonized description of the methods and metrics required to implement quality management and quality assurance systems for stakeholders designing, developing, or utilizing information technology systems used for learning, education, and training. Activities such as quality planning, quality